Terms of Use

Terms & Conditions / Booking Policy

Effective Date: 18.11.2025.

By using FOX RENT 369 services (“we,” “our,” “us”) or booking via our website https://foxrentacar.info, you agree to the following terms and conditions. Please read carefully before making a booking.


1. Booking and Confirmation

  • All bookings (cars, transfers, or tours) must be made through our website, email, or phone.

  • A booking is confirmed only after receipt of payment and confirmation from FOX RENT 369.

  • Prices are subject to availability and may change without prior notice.


2. Payment

  • Payment can be made online or in person.

  • Full or partial prepayment may be required depending on the service.

  • Accepted payment methods: Credit/Debit cards, bank transfer, or other methods specified on the website.


3. Cancellation Policy

  • Cancellations made 24 hours before the service may be eligible for a full refund.

  • Cancellations within 24 hours of service may incur a partial or full charge depending on circumstances.

  • For special tours or group bookings, different cancellation policies may apply.


4. Changes to Bookings

  • Changes to date, time, or route must be requested at least 24 hours in advance.

  • FOX RENT 369 will make reasonable efforts to accommodate requests but cannot guarantee availability.


5. Liability

  • FOX RENT 369 is not responsible for delays or interruptions caused by traffic, weather, or force majeure.

  • Customers are responsible for their personal belongings during the service.

  • Vehicles are insured; any damages caused by the customer may incur additional charges.


6. Driver & Vehicle

  • All drivers are professionally trained, licensed, and English-speaking.

  • Vehicles are maintained and fully insured.

  • Smoking and pets policies are subject to individual vehicle rules.


7. Travel Documents

  • Customers traveling internationally must carry valid travel documents, passports, and visas if required.


8. Safety Rules

  • Customers must follow the driver’s instructions and local traffic laws.

  • Seat belts are mandatory for all passengers.

  • Alcohol or illegal substances are prohibited during the ride.


9. Complaints

  • Any complaints or feedback should be submitted in writing via email within 24 hours of service.

  • FOX RENT 369 will respond and resolve issues promptly.


10. Governing Law

  • These Terms & Conditions are governed by the laws of Serbia.

  • Any disputes will be subject to the jurisdiction of the courts of Belgrade, Serbia.


Contact Us:
For questions regarding bookings, payments, or terms:
Email: office@foxrentacar.info
Phone: +381652913419