Terms of Use
Terms & Conditions / Booking Policy
Effective Date: 18.11.2025.
By using FOX RENT 369 services (“we,” “our,” “us”) or booking via our website https://foxrentacar.info, you agree to the following terms and conditions. Please read carefully before making a booking.
1. Booking and Confirmation
All bookings (cars, transfers, or tours) must be made through our website, email, or phone.
A booking is confirmed only after receipt of payment and confirmation from FOX RENT 369.
Prices are subject to availability and may change without prior notice.
2. Payment
Payment can be made online or in person.
Full or partial prepayment may be required depending on the service.
Accepted payment methods: Credit/Debit cards, bank transfer, or other methods specified on the website.
3. Cancellation Policy
Cancellations made 24 hours before the service may be eligible for a full refund.
Cancellations within 24 hours of service may incur a partial or full charge depending on circumstances.
For special tours or group bookings, different cancellation policies may apply.
4. Changes to Bookings
Changes to date, time, or route must be requested at least 24 hours in advance.
FOX RENT 369 will make reasonable efforts to accommodate requests but cannot guarantee availability.
5. Liability
FOX RENT 369 is not responsible for delays or interruptions caused by traffic, weather, or force majeure.
Customers are responsible for their personal belongings during the service.
Vehicles are insured; any damages caused by the customer may incur additional charges.
6. Driver & Vehicle
All drivers are professionally trained, licensed, and English-speaking.
Vehicles are maintained and fully insured.
Smoking and pets policies are subject to individual vehicle rules.
7. Travel Documents
Customers traveling internationally must carry valid travel documents, passports, and visas if required.
8. Safety Rules
Customers must follow the driver’s instructions and local traffic laws.
Seat belts are mandatory for all passengers.
Alcohol or illegal substances are prohibited during the ride.
9. Complaints
Any complaints or feedback should be submitted in writing via email within 24 hours of service.
FOX RENT 369 will respond and resolve issues promptly.
10. Governing Law
These Terms & Conditions are governed by the laws of Serbia.
Any disputes will be subject to the jurisdiction of the courts of Belgrade, Serbia.
Contact Us:
For questions regarding bookings, payments, or terms:
Email: office@foxrentacar.info
Phone: +381652913419